Service Contract & Insurance FAQs

1. Why do I need a Service Agreement?
The Service Contract is there to protect your investment. They can be used anywhere in the USA or Canada. You pay a small deductible and it covers parts and labor! It's hard to put a price on "peace of mind."

2. What is Fiberguard?
Fiberguard is a spray on material, for the carpet and upholstery in the unit. It is a one time application and there is no odor, it will not harm pets or children. It's a polymer based material that doesn't wash off if it gets wet! It will not allow stains to penetrate the fibers, making clean up easy! It also comes with a warranty, in case a stain does occur. Spills happen in RVs and this helps keep your RV looking new for years!

3. Why do I need coverage for the tires?
The tires and wheels on your RV are often overlooked! Tire Guard is a product to protect you on the road. It will pay to fix or replace the tire and/or wheels in case of a road hazard or blowout! With so many manufacturers going to aluminum rims, the replacement on those can be costly!

4. Where does Coach-Net fit in my travel experience?
Coach-Net is a company that is there for you to make your travels easy! They provide towing, route planning, technical help and many other benefits. They are an RV specific company, but they also will pay to tow any car you own, rent or borrow, up to 40 years old!

5. I have towing with my insurance company or another provider, why do I need Coach-Net?
Coach-Net has certified RV Technicians available for you 24 hours a day 7 days a week! They will diagnose the problem over the phone and if necessary, they will make your service appointment for you, expediting the service! Their specializing in RVs is crucial to qualify the services needed and the service facility's ability to perform the needed service!

6. What is a GAP Waiver?
GAP Waivers are a product used when financing your purchase. The GAP Waiver is there to protect you in case of a total loss. In a case where your RV is totaled and your insurance company will only pay you what it's worth, but you owe more, the company will pay the difference, the gap.

Got more questions? Just click here and ask!